Join Travefy Academy and a panel of Disney experts as we chat about ways to overcome the obstacles when selling Disney during a pandemic. Each advisor on the panel brings a unique perspective on marketing ideas and how to help answer client questions about safety within the Disney parks.
About the Speakers
Alison Weaver
CEO & Travel Advisor, Kingdom Concierge
Alison Weaver is the founder and CEO of Kingdom Concierge, an Authorized Disney Travel Agency, founded in 2012. She loves working with clients, but her passion is in supporting her agents. For the majority of Kingdom Concierge’s existence, the focus was on Disney products, with around 90% of its sales solely based within the Disney portfolio. Over the last few years, Alison has worked to diversify Kingdom Concierge, moving the percentage of Disney volume down to 60% of total sales (all the while growing their Disney volume). In Alison’s spare time, she loves golfing with her husband and four children, playing the piano, and of course, traveling.
Jennifer Lennox
President, Simply Enchanted Travel
I have been in the travel industry for more than 10 years, after a long history of planning vacations in detail. Before opening Simply Enchanted Travel in 2012, I planned vacations for another company and I have loved every moment since. I have so much knowledge that I just can’t wait to share with “my” traveling families.
I have visited Walt Disney World more than 30 times since 2002. I thought that I loved Walt Disney World more than any other vacation destination, and then I experienced Disneyland, and Universal Orlando and Disney Cruise Line and Universal Hollywood, and… It turns out that discovering what I love in so many places is, well, what I love!
Jenn Novotny
Founder & Agent, Upon a Star Travel & Concierge
Jenn has been a lifelong Disney fan. Just like Walt Disney, she believes, “If you can dream it, you can do it!” This dream led to the founding of Upon A Star Travel and Concierge in 2014, and the agency quickly became top-rated with clients. In 2015, the agency earned their Earmark Status. Jenn also hosts two Disney-focused podcasts, The Main Street Electrical Podcast and the Divas Dish Diz podcast.
Upon A Star Travel & Concierge now has a team of 28 agents, co-lead by co-owner Lori Swinderman. Although the agency plans all types of travel, Disney remains a specialization and comprises about half of the clientele. As frequent park-goers, the Upon A Star Travel team is able to stay up-to-date on the ever-changing landscape of Disney Travel Planning.
Stephen Juliano
President, Extra Magic Trips
Stephen Juliano has worked in the world of travel for over seven years. He opened Extra Magic Trips, a full-service travel agency specializing in Disney destinations, with his husband Kevin in 2016. Founded on the principles of personalized support and outstanding customer service, Extra Magic Trips has grown to provide vacation planning services to over 2,000 travelers.